RETURNS & REFUNDS
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for exchange, your item must be unworn, unwashed and in the same condition that you received it. It must also be in the original packaging.
To be eligible for exchange, your item must be unworn, unwashed and in the same condition that you received it. It must also be in the original packaging.
Note: If the goods/products has been WASHED or DAMAGED by the customer, there will not be any refund.
HOW DO I RETURN SOMETHING TO YOU?
To initiate your exchange, we require a receipt or proof of purchase and info on the item you wish to exchange. Please firstly get in touch with us.
Email: enquiry.starshotelsupplies@gmail.com
Note: All postage cost will be borne by the customer
Please return your purchase to the following address:
To: 40-1, Jalan Metrowangsa, Section 2, Wangsa Maju, KL